TESTIMONIES

• Senior Director, Sales and Customer Service
  Paula Morris
  Accovia Travel Solutions

  As Senior Director, Sales and Customer Service for GFI’s travel solutions, Accovia, I have the pleasure of managing a solid team of professionals and ensuring we continuously deliver quality customer relations and service.
   
  Over 18 years ago, I started working at Accovia as the first face and voice representing the company – reception. It was here that I realized I wanted to work more closely with our customers. With confidence and determination I was able to demonstrate via many success stories my customer management skills and was rewarded with the opportunity to grow in over 6 different positions, all of which involved working directly with our customers. I have always received tremendous support and encouragement from the Management team which in turn has kept me motivated and pushed me to continually strive for excellence. Today, I am motivated with new challenges and management responsibilities involving the life cycle of a customer relationship (sales, business development, and customer service). I love my work and a big part of that is due to this company; the continued support, recognition and respect by Management, and the people I have the pleasure of working with on a daily basis. All this combined inspires me to continually perform at my best and persevere in my commitment to ensuring that we provide quality to our customers.

A FEW POSITIONS